Customer Verification & value addition services
ScanBulk helps you to reach your customers door at all pin codes of India. Banks, Lending companies and other financial institutes compulsorily require to verify their client by knocking their doors for address verification, debt collection or asset verification.
Our services include the following: -
Tele verification – For business as well as individual verification by calling on the provided number, verifying andcollecting information.
Physical verification – To verify the address of business or individual by geo tagging and taking pictures of the property and talking to the nearby people.
Asset verification – Physical verification by our onfield staff to audit the property, inventory, vehicle, etc.
Document verification – We provide verification of documents submitted by applicant like Pan card, aadhar card, passport, Police verification certificate, Bank statements, financial history, Educational certificates, Salary slip, etc.
Debt collection – we assist our clients in recovering their due payments by :-
- Reminding client on call
- Knocking client doors for payment
- Sending notices on defaulting payment
- Tracking notice delivery
- Maintaining Speed Post delivery acknowledgment
Case study of Verification of credit card applicant - Mumbai headquartered leading Nationalized bank having 1000 plus branches across 16 states was looking to strengthen its on field capacity also it wanted to increase its presence in new pin codes.
Challenge - Bank was struggling with its existing multiple vendors on field team in terms of TAT and quality. Coordination at Pan India level and standardization of process was another big challenge.
Solution - ScanBulk has 600 channel partners in 28 states and 4 Union Territories in India.Thanks to our presence in E governance business, with such a vast and deep network of manpower there was hardly a Challenge in preparing an on field team with standard process and one point reporting. Within 15 days the new team took over the job and reached a TAT of 98% in the 3rd month of the project. The same bank awarded us with more business related to its other products like home loan and business loan.
